The roar behind the silence : why kindness, compassion and respect matter in maternity care
2015
Book
For many years there has been growing concern about the culture of fear that is penetrating maternity services throughout the world, and that the fear felt by maternity care workers is directly and indirectly being transferred to the women and families they serve. The consequences of fear include increased risk of defensive practice, where the childbearing woman and her family become potential enemies to those providing her care. In addition, the prevailing risk management and 'tick box' culture in maternity services encourages maternity workers to give priority to the records instead of the woman. These factors contribute to the dissatisfaction felt by those using and providing maternity services. There is however increasing evidence that kindness, compassion and mutual respect improve efficiency, effectiveness, experience and staff morale within healthcare settings.
Main title:
The roar behind the silence : why kindness, compassion and respect matter in maternity care / editors, Sheena Byrom and Soo Downe.
Author:
Imprint:
Pinter & Martin, 2015.
ISBN:
9781780661803
Dewey class:
362.1982
Local class:
362.1982BYR
Language:
English
BRN:
2429805